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The Old West Gallery Website Review & Ratings + The Old West Gallery Coupons

The Old West Gallery: Products & Services

The Old West Gallery is a company that offers wide range of southern style accessories. Their products are of good quality and have been priced at affordable rates. Some of these products include: Ladies belts, gentlemen’s belts, buckle sets, ties, cell phone cases, boot spurs, hat bands, collar tips, mens old western clothing and ladies jewelry etc.

The Old West Gallery: Company Background

The company has been around since 1989and has its headquarters in Phoenix, Arizona. The company offers products and services of the best quality and makes efforts to ensure that its customers get their money’s worth. The products and services offered by the company are top notch and can be considered a benchmark for the industry. 

The Old West Gallery: Customer Feedback & Reviews

The website has received negative reviews from its customers. A disappointed customer Rose Bowen writes:

Very slow to ship orders and less than polite customer service
I ordered a shirt for a fathers day gift a week or so before and after 2 weeks still had not received my order. I then sent an email via the link in my order confirmation to a man named Peter asking when I should expect my package to arrive and did not get any response. Later that week, I received an email indicating that my package had shipped. (Did they forget to ship it and were reminded by my email? I still should have gotten a response) So, after 2 more weeks (A month from order) I finally got my delivery however the shirt was missing an important button right from the front. I called and spoke with Peter who said a bit rudely " so if I send you a button would it solve your problem?" I said yes it would and it is the large button with the star on it. He said he would send it right out. A week later the wrong button arrived so I called Peter yet again and he replied that he does not have any buttons and does not stock them. (Um, he had the wrong one sent to me in the first place) so I told him that and he said that he never sent me anything, that he only told me to call the manufacturer. ( Not true but whatever) so I asked him for the manufacturers number and called them personally to order the button. So much for customer service and quality control! Needless to say, I would not reccommend purchasing anything from them and will never place another order myself. Especially when you can get the same merchandise anywhere else on the web if you just google it. That was my experience with The Old West Gallery. CT. July 2011. Order #148..

The Old West Gallery: Business Credibility & Trustworthiness

The company has been listed on the Better Business Bureau and is ranked F where A+ is the highest an F is the lowest rank possible. The company is not accredited with the BBB. The company has had 11complaints against it in the last 3 years and 8 against it in the last 12 months. The company does not have any court cases against it and is financially secure and the company will continue business in the foreseeable future.

The Old West Gallery: Website Popularity & Google Ranking

Alexa gives the website a global rank of 583,437and a countryrank of 171,648. Google Page Rank gives the website a score of 2 out of a possible 10. Compete gives the website a rank of 38,140and a unique monthly user average of 47,488. The website is ranked 2nd amongst its competition and can be deemed as popular judging by the stats available. 

The Old West Gallery: Social Media Presence

Social media is used to create more revenue for companies as it allows them to advertise their products and services and gain fan following. Companies these days put in a lot of effort to ensure that their social media profile is well represented. The company does not seem to put in any effort at all and does not have a presence on any of the famous social media platforms.

The Old West Gallery: Website Security & Safety

According to the Google Safe Browsing Diagnosis the website is safe to browse and is not considered suspicious. The website does not harbor any malware or viruses and does not have any self installing software present on any of the pages of the website that were tested. The website puts great emphasis on security and employs HTPS and SSL security protocols to ensure general safety and consumer financial protection. The website can be deemed as secure.

The Old West Gallery: Pricing & Packages

The website offers high quality products and services that are charged accordingly. The company has a very big line of products and items have different prices. For example an American Pioneer Shirtcosts $36.76 which is of a very good quality. The prices are quite reasonable when compared with the company’s competitors and customers can be assured of the best prices on offer. 

The Old West Gallery: Shipping Rates & Policies

The website provides and effective and efficient shipping service for is customers and uses UPS and FedEx for the delivery of their goods. Standard orders take 3 to 4 days to process and delivery. Special orders may take longer. Rush orders can take up to 1 to 2 days. Extra-large size orders may take an additional 10 days for delivery. 

The Old West Gallery: Payment Methods Accepted

The website accepts credit cards powered by Visa, MasterCard, American Express and Discover. The website offers a very decent payment portal and uses HTTPS and SSL security protocols to ensure consumer financial data protection. The website is very reliable and its payment portal can be used to make payments with great peace of mind. 

The Old West Gallery: Returns, Refunds & Exchange Policy

The company has a return policy and allows its customers to return the bought items at 10 percent stocking fee for standard orders and 25 percent for special orders. The website will then process and inspect the items and then process the items for a speedy and effective refund. The website will send out any charged amounts to the same credit card used and will usually take a few billing cycles to appear. The return policy is very satisfactory and customers can be assured of a speedy and effective return.

The Old West Gallery: Product images & screenshots
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